Foodies

Frequently Asked Questions (FAQs)

Find answers to the most common questions about Foodies.

Q1. How do I place an order?
Browse the menu, add items to your cart, and proceed to checkout. Select your payment method and confirm your order.

Q2. Can I modify my order after placing it?
You can modify your order only before it is confirmed by the restaurant.

Q3. What is the minimum order value?
Minimum order value may vary depending on your location and restaurant.

Q4. How long does delivery take?
Delivery usually takes 30–45 minutes depending on your location and order volume.

Q5. How can I track my order?
Go to the "Track Order" page and enter your Order ID.

Q6. Do you charge delivery fees?
Delivery charges may apply based on distance and order value.

Q7. What payment methods are available?
We accept UPI, debit/credit cards, net banking, and cash on delivery.

Q8. Is online payment secure?
Yes, all transactions are encrypted and processed securely.

Q9. Can I cancel my order?
Yes, you can cancel your order before the restaurant starts preparing it.

Q10. When will I get my refund?
Refunds are processed within 5–7 working days.

Q11. How do I book a table?
Go to the reservation page, select your date, time, and number of guests, then confirm.

Q12. Can I cancel my reservation?
Yes, reservations can be cancelled before the scheduled time.

Q13. How can I contact support?
You can contact us via email or phone:

If you still have questions, feel free to reach out to our support team. We're happy to help! 😊